The Power Company (Arizona Public Service), in it's infinite wisdom and heartfelt showing of compassion, has just slapped us with a $360 required deposit in order to continue our service with them. Here's how this came about: I mentioned my husband's work situation, we are struggling a bit right now after using most of our savings to get through the last few months. I have paid our power bill late the last 2 months because our income is sporadic right now. Keep in mind, I haven't skipped an entire month or anything like that. I paid the bill like 8-10 days late. So I call them today to let them know I will make my payment by Friday and then ask about this $360 charge on my bill and they explain that because I am a risk now, they are going to require a deposit.
Next - the evil phone companies. Yes, I said companies, as in more than one. Because there is more than one evil phone company. I have Qwest Phone Service. My neighbors have Cox Phone Service. I can't get calls from my neighbors or anyone who has Cox phone service. They get a recording that says my phone is disconnected, which it clearly is not. I can get calls from Qwest customers. Qwest says it's a Cox problem. Cox says it's a Qwest problem. Qwest has spent the last 4 months trying to solve a problem that doesn't seem to be coming from their end. Cox won't even try to help me because I am not their customer. Which, actually, in my few moments of clarity, I can kind of see their point. "I'm helping you why?" They aren't making money from me, so why would they want to help me? Because it's the RIGHT thing to do, DAMMIT!!! Qwest cannot call Cox and request help from them. How freakin' ridiculous is this situation? So after a year of not getting full phone service and 4 months of Qwest trying to fix the problem, I finally got smart and called a neighbor to bitch. She suggested I get a new number. That's why I call her. She's a teacher. She's smart.